Dogs and cats on Spokane's South Hill since 2011. Three doctors, visits booked with room to ask, and Dr. Whitcomb is taking new patients.
Stock photoYou'd get fifteen minutes with a dog, and its owner had three questions left when you walked out.
Most of what worries people about the vet starts before they reach the exam room. These are the three we hear most.
When your pet is sick, the hardest part is often just getting through. If you can't call during the day, send an appointment request and the front desk will call you back. Don't wait it out until it's an emergency.
How appointment requests workSome cats stop going to the vet because the last visit was a fight. Dr. Whitcomb has done most of an exam with a cat sitting in the bottom half of its carrier, on its own towel. It takes longer. That's fine.
Checkups for anxious catsAsk. People are embarrassed to, so they don't, and then they don't come in. A good vet will tell you the number and what can wait, without making you feel cheap.
How our estimates workWe don't publish a price list, because a checkup for a healthy two-year-old and a checkup that turns up a heart murmur are not the same visit.
What you get instead: before we do anything beyond the exam, a written estimate. If the number is hard, we split it into what has to happen today and what can wait. We would much rather stage the care than have you skip it.
From the exam room: An older dog came in with a bad ear, and his owner said before anyone had looked that he couldn't afford much. We wrote the estimate, then split it: what had to happen that day, and what could wait two weeks. He did both.
Written estimate
Glenrose Animal Hospital
Example layout: an older dog with a sore ear
Today
Can wait two weeks
Prices are written in before treatment. This example shows the layout, not real prices.
Stock photoUse the appointment request link any time, or call (509) 555-0142 during open hours. The front desk calls you back to find a time.
Vaccine records, the name of your last clinic, any medications your pet takes, and your list of questions. Write the questions down. We mean it.
Dr. Whitcomb is taking new patients. You leave with a plan, and a written estimate for anything beyond the exam.
Dr. Karen Lindqvist, owner
The first year, she answered the phone, ran the lab work and held every cat. Karen did the rest. One exam room still had the light mount from a dentist's chair in the ceiling.
There are three doctors now, and that light mount is still up there.
2011
Dr. Karen Lindqvist opens Glenrose on Kestrelwood Avenue with one technician.
2016
Dr. Owen Marsh joins. Most of the surgery and dental work becomes his.
2021
Dr. Hannah Whitcomb joins, with a special interest in puppies, kittens and nervous cats.
Now
Three veterinarians, four technicians, three at the front desk. Some families are on their third dog with us.
Every visit at Glenrose is with one of these three. Portraits are coming from the team photo day; until then, their initials stand in.
Taking new patients
Veterinarian, at Glenrose since 2021
Hannah joined Glenrose in 2021 after graduating from Oregon State University's Carlson College of Veterinary Medicine. She has a special interest in new puppies and kittens, preventive care, and cats who hate the vet.
She is taking new patients. If you are new to Glenrose, she is the doctor Karen would want you to see first.
At Glenrose since 2011, Washington State University
Karen opened Glenrose in 2011 in a converted dental office on the South Hill, with one technician. She trained at the Washington State University College of Veterinary Medicine and worked a few years for someone else first, long enough to decide the visits were too short.
At Glenrose since 2016
Owen joined Glenrose in 2016 and has a special interest in surgery and dentistry. He does most of the practice's spays, neuters, soft-tissue surgery and dental work.
A few things that happened here, in the doctors' own words. No names. The photos are licensed stock, not our patients.
Stock photoTold by Dr. Owen Marsh
A Lab came in for a routine checkup and his owner mentioned, almost in passing, that he'd started dropping kibble on one side of the bowl. Fractured molar, root exposed. After the extraction he was playing with toys he'd ignored for a year. Dogs don't cry about teeth. They just quietly change how they eat.
Dental cleanings
Stock photoTold by Dr. Karen Lindqvist
Her owner had stopped bringing her in because the last visit somewhere else ended with three people holding her down. Hannah took the top off the carrier and let her keep her own towel. She came back the next year without the owner dreading it.
Checkups and vaccinesTold by Dr. Karen Lindqvist
A young dog's knee needed a repair I'd want a board-certified surgeon doing. We referred them, sent the records that afternoon, and kept seeing the dog for everything else. I'd rather send a case out than do it second-best.
Surgery at Glenrose
Stock photoTold by Dr. Karen Lindqvist
I saw their first dog as a puppy in 2011 and said goodbye to him fourteen years later. The next one came in a few months after that. When people stay that long, you're the person who knew their kids when they were small.
The doctorsNo outcome guarantees. Medicine doesn't work that way. These are the lines we hold instead.
Yes. Dr. Whitcomb is taking new patients. Send an appointment request or call (509) 555-0142, and the front desk will find you a time.
We don't publish a price list, because two checkups can turn out to be very different visits. Before we do anything beyond the exam, you get a written estimate, and if the number is hard, we talk through what has to happen today and what can wait.
No. We see dogs and cats only. If you call about another animal, the front desk will give you the name of a practice that does.
No, and he would correct you himself. Dr. Marsh has a special interest in surgery and dentistry and does most of our surgical and dental work. When a case needs a board-certified specialist, such as an orthopedic knee repair, we refer it and tell you why.
Outside our hours, take your pet to your nearest emergency animal clinic. We are open Monday to Friday 7:30am to 6:00pm and Saturday 8:00am to noon.
Request an appointment or call the front desk. We're at 2217 E Kestrelwood Ave on the South Hill, open weekdays 7:30 to 6 and Saturday mornings.
Stock photo, not the practice's own.
